Get valuable information about our products, features, purchasing process, and more. We're here to help!
Pre-Purchasing Considerations:
Can I purchase a Vave probe?
Vave ultrasound probes can be purchased by any licensed healthcare practitioner or facility in the United States permitted to perform diagnostic ultrasound in their state of practice. The device is prescriptive and currently unavailable for use by consumers.
How long is the Vave warranty?
Your Vave ultrasound probe carries a standard 3-year device warranty.
Will my data be secure?
The Vave ultrasound device and app are both completely secure. Our user authentication and passwords follow NIST standards.
What’s included with my Vave Ultrasound?
Your purchase includes the following:
Universal probe or phased probe (depending on purchase)
3-year standard warranty
Vave app access for the lifetime of your probe. No extra fees nor recurring subscription costs required.
Rechargeable battery and charger
Wrist strap
VaveCare™ customer support
Technology and Specifications
What is the technology behind my Vave Wireless Ultrasound?
Your Vave ultrasound probe uses piezoelectric elements – the same industry gold-standard technology used by high-end, cart-based systems. Piezoelectric elements remain the best technology for deeper scanning, reduced noise, and superior image quality.
What are the benefits of being wireless?
A wireless ultrasound system is truly portable. It gives you complete freedom of movement during the procedure and the ability to optimally use the probe in hard-to-reach areas. There are no cords to maneuver around your patient, and you can cover the entire probe (and your mobile device separately) to reduce exposure to infectious disease. Plus, no more worrying about having the wrong cord adapter.
Do I need WiFi to use the probe?
Your Vave ultrasound probe includes its own ad hoc WiFi network, so there is no need for you to connect to an external network for imaging.
Which smart devices are Vave compatible with?
Vave is compatible with both iOS and Android mobile devices (you can find the app on both the Google Play and the App Store).3.x application is tested on:
Tested Devices for iOS:
iPhone 15 (including Pro, Pro Max)
iPhone 14 (including Pro, Pro Max)
iPhone 13 (Including Pro, Pro Max)
iPhone 12 (Including Pro, Pro Max)
iPhone 11 (Including Pro, Pro Max)
iPad (9th generation)
Tested Devices for Android:
Huawei P30 Pro
Lenovo Tab P12 Pro
Samsung Galaxy Tab S7 FE
Xiaomi MI 11i
Pixel 6
System Requirements:
iOS Support: Latest 3 major versions of iOS (as of 1/4/2024)
IOS 15 – Released September 24, 2021
IOS 16 – Released September 12, 2022
IOS 17 – Released September 18, 2023
Android OS Support: Latest 4 major versions of Android OS (as of 1/4/2024)
Android 11.0 – September 8, 2020
Android 12.0 – October 19, 2021
Android 13.0 – August 15, 2022
Android 14.0 – October 4, 2023
Is Vave’s cloud storage required?
The use of Vave’s cloud storage is never required. We won’t force you to share your data and you always have the option of turning off cloud storage (although, sharing and collaboration features that rely on cloud storage will not be available).
Will my data be secure?
The Vave Wireless Ultrasound device and app are completely secure. Our user authentication and password follow NIST standards.
Image Controls, Enhancements, and AI: Image enhancement algorithm, adjustable gain, depth, and focus, freeze and cine scroll, adjustable cine length (3,6,9 seconds), linear and area measurements, text annotation, speckle reduction algorithm, image optimization
Measurement and annotation tools
Image saving to your local device
Secure image export, sharing, and collaboration
Advanced image management with custom portfolios
DICOM connectivity
DICOM Modality Worklist
VaveCloud™ optional unlimited image storage
VaveCast™ live screen casting to multiple devices
Vave Phased:
Imaging Type: Phased
Presets: Deep Imaging (Cardiac, Lung, Abdomen, OB/GYN, Bladder)
Modes: B-mode, M-mode, Color Doppler
Image Controls, Enhancements, and AI: Image enhancement algorithm, adjustable gain, depth, and focus, freeze and cine scroll, adjustable cine length (3,6,9 seconds), linear and area measurements, text annotation, speckle reduction algorithm, image optimization
Measurement and annotation tools
Image saving to your local device
Secure image export, sharing, and collaboration
Advanced image management with custom portfolios
DICOM connectivity
DICOM Modality Worklist
VaveCloud™ optional unlimited image storage
VaveCast™ live screen casting to multiple devices
Why won’t my mobile device connect to a probe?
Turn off the VPN if it’s enabled on your mobile device. If you continue to have issues, please contact support@vavehealth.com
Maintenance and Ownership
How easy is it to clean and disinfect the probe?
Extremely easy. Your Vave Wireless Ultrasound device supports both high and low-level disinfection control. We recommend using Cavi Wipes® for low-level disinfection and Cidex® for high-level disinfection.
Is the Vave probe waterproof?
The probe is IP67 water resistant.
What does the latest software release feature?
Software Version 4.4
Universal:
Color Mode for Vascular
Wide angle for Bladder
Wide angle for Lung
Improved B-Mode image quality for all presets
2 cm depth and new focal zones for linear presets
Universal and Phased:
Added Obstetric (OB) Calculations
M-mode improvements
Ability to choose the default preset
Depth-Based Focus and Image Zoom functionality
Centerline indicator
Improved battery value accuracy
Improved Vave Educational + QA Offerings
Additional improvements include enhanced heat management, improved sync behavior, and overall software and QA performance. Please email us at support@vavehealth.com for any suggestions or questions.
One Low Upfront Cost No Subscriptions
With no hidden fees or other unwelcome surprises, Vave offers high-quality imaging at the best price.
